Privacy Policy

At ContractDue, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

1. Information We Collect

We collect information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products and services, when you participate in activities on the platform, or otherwise when you contact us.

Personal Data

Personally identifiable information, such as your name, email address, company name, and job title, that you voluntarily give to us when you register with the platform or when you choose to participate in various activities related to the platform.

Contract Data

When you upload contracts, we collect and process the content of these documents to provide our AI-powered contract analysis services. This includes extracting deadlines, obligations, renewal dates, and other contractual terms. All contract data is encrypted and stored securely.

Derived Data

Information our servers automatically collect when you access the platform, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the platform.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our platform
• Process your contract uploads and deliver AI-powered analysis
• Send you reminders, notifications, and alerts about contract deadlines
• Improve, personalize, and expand our platform
• Understand and analyze how you use our platform
• Develop new products, services, features, and functionality
• Communicate with you about updates, security alerts, and support messages
• Process your waitlist registration and early access requests

3. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our platform is at your own risk. You should only access the platform within a secure environment.

Data Encryption

All contract data is encrypted both in transit (using TLS/SSL) and at rest. We use industry-standard encryption protocols to ensure your sensitive contract information remains protected.

4. Third-Party Services

We may share your information with third-party service providers that perform services for us or on our behalf, including:

• Cloud hosting providers
• AI processing services for contract analysis
• Email delivery services for notifications and reminders
• Analytics and performance monitoring services

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Contract data may be retained for the duration of your active subscription and will be deleted upon account termination unless retention is required for legal compliance.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access – You can request copies of your personal data
• The right to rectification – You can request that we correct inaccurate information
• The right to erasure – You can request that we erase your personal data
• The right to restrict processing – You can request that we restrict processing of your data
• The right to data portability – You can request that we transfer your data to another organization

To exercise these rights, please contact us at privacy@contractdue.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

8. Children's Privacy

Our platform is not intended for children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

ContractDue (C-CODE SOFTWARE DOO)
Alekse Nenadovica 19, Serbia
Email: info@c-code.com
Phone: +381 66 46 46 46